General Questions

What are the requirements for installing Photomator?

Photomator requires macOS Ventura or later on Mac, and iOS and iPadOS 17 or later on iPhone and iPad.

Where can I get Photomator?

Photomator is available to download exclusively from the App Store on Mac, iPhone, iPad, and Vision Pro.

I'm an existing Photomator user, do I need to pay again for Photomator for Mac?

All users who bought Photomator after August 18th, 2022 are eligible for multiple Photomator installs on Mac, iPhone, iPad, and Vision Pro devices with a single license. After you’ve downloaded Photomator on a new device, you’ll need to restore your previous purchase to start using the app. To do that, open Photomator and tap Restore at the top of the purchase window that appears. If you run into trouble restoring your purchase, visit this Support article for troubleshooting tips or contact Photomator support.

What is the future of the Pixelmator and Photomator apps?

There will be no material changes to the Pixelmator Pro, Pixelmator iOS, or Photomator apps at this time. Stay tuned for exciting updates to come.

What's the difference between Photomator and Pixelmator Pro?

Photomator and Pixelmator Pro are two powerful apps with two distinct purposes. In short, Photomator is dedicated to ultra-fast photo editing workflows, while Pixelmator Pro offers all the tools you need to create designs from scratch.

Do I need both Photomator and Pixelmator Pro?

Photomator and Pixelmator Pro work great independently for specific editing workflows, but they have also been designed to work beautifully together. Both apps offer seamless edit syncing through iCloud which makes it super easy to round-trip between them – for example, you can edit a photo in Photomator, then send it to Pixelmator Pro to add some text, shapes, paint on it, and more.

I'm a Pixelmator Pro user, do I get Photomator with a discount?

Pixelmator Pro and Photomator are two independent apps, so users of Pixelmator Pro won't automatically receive access to Photomator for Mac. However, the two apps were designed to work together and complement each other in design and photography workflows.

How does Photomator manage photo libraries across Mac and iOS devices?

Photomator is designed from the ground up to bring a seamless way to browse and organize photos on your Mac, iPhone, and iPad. With its deep integration with Apple Photos, Photomator automatically syncs any edits you make with your Photos library.

Thanks to full integration with Apple Photos, edits sync seamlessly across all your devices and platforms whenever you’re using Photomator. For Mac users who manage photos stored in their file system, those photos and edits are only synced across devices if the folder is synced.

Which RAW formats does Photomator support?

Photomator features support for over 750 different RAW formats, including Apple ProRAW.

How do I get started with Photomator?

If you're new to Photomator, you can visit the Photomator User Guide to learn more about the tools and features available in the app. Also, be sure to check out the illustrated tutorials in the Tips section on iPhone and iPad, or choose Help > Tips for Photomator on Mac.

What technologies does the Pixelmator Team use to develop Photomator and Pixelmator Pro?

Photomator is designed natively for Mac, iPhone, and iPad, while Pixelmator Pro is built exclusively for Mac. Both Mac apps support the latest macOS features and technologies, including iCloud, Full Screen, Sharing, macOS Color Management, Core ML, Sidecar, Universal Control, and more. Under the hood, both apps fully leverage your Mac’s graphics processor using Metal and Core Image technologies.

How do I get support?

You may request support by submitting a support ticket.

What is Apple's privacy policy?

Apple takes your privacy seriously. For further details on Apple’s privacy practices, see Apple’s Privacy Policy or contact [email protected].