Photomator FAQ

Find answers to commonly asked questions about Photomator.

Is there a free trial available for Photomator?

Yes! When you download Photomator for the first time, you get 3 free edits (or 10 if you are an early supporter or Pixelmator Pro user). On Mac, you can see how many free edits you have left in the Photomator toolbar. To extend your trial period, you can opt for the yearly subscription, which also includes a bonus 7-day trial at no extra cost.

Note: If you sign up for a 7-day trial and you don't want to continue with the yearly subscription, make sure to cancel it at least 24 hours before the trial ends. If you do it later, you may be charged the full subscription fee.

What's the difference between Photomator and Pixelmator Pro?

Photomator and Pixelmator Pro are two powerful apps with two distinct purposes. In short, Photomator is dedicated to ultra-fast photo editing workflows, while Pixelmator Pro offers all the tools you need to create designs from scratch. For a full rundown of the key features of Photomator and Pixelmator Pro, see our dedicated comparison page.

Do I need both Photomator and Pixelmator Pro?

Photomator and Pixelmator Pro work great independently for specific editing workflows, but they have also been designed to work beautifully together. Both apps offer seamless edit syncing through iCloud which makes it super easy to round-trip between them – for example, you can edit a photo in Photomator, then send it to Pixelmator Pro to add some text, shapes, paint on it, and more.

I’m an existing Photomator user, do I need to pay again for Photomator for Mac?

All users who bought Photomator after August 18th, 2022 are eligible for multiple Photomator installs on Mac, iPhone, and iPad devices with a single license. After you’ve downloaded Photomator on a new device, you’ll need to restore your previous purchase to start using the app. To do that, open Photomator and tap Restore at the top of the purchase window that appears. If you run into trouble restoring your purchase, visit this Apple Support article for troubleshooting tips or contact Photomator support.

For early Photomator supporters, we're offering special discounts for the lifetime license of Photomator which unlocks it on Mac, iPhone, and iPad. All Photomator users can also continue using the app version they currently own on iPhone or iPad and receive free updates in the future, regardless if they purchase Photomator for Mac or not.

How does Photomator manage photo libraries across Mac and iOS devices?

Photomator is designed from the ground up to bring a seamless way to browse and organize photos on your Mac, iPhone, and iPad. With its deep integration with Photos, Photomator automatically syncs any edits you make in the photo browser with your Photos library, while full support for the native Apple file system lets you edit photos anywhere on your device, external drives, or cloud services. On Mac, switch between Photos and Files browsers by simply clicking the pop-up menu in the toolbar or pressing the X key, or tapping Settings (the gear icon) on iPhone or iPad.

Thanks to full integration with Apple Photos and iCloud Drive, edits sync seamlessly across all your devices and platforms whenever you’re using Photomator.

Does Photomator support Family Sharing?

Yes! You can share your purchased copy of Photomator with your family members for free if you have a family sharing group set up on your App Store account. If you don’t have Family Sharing set up, visit the Apple Support website to learn how.

I’m a Pixelmator Pro user, do I get Photomator with a discount?

Pixelmator Pro and Photomator are two independent apps, so users of Pixelmator Pro won't automatically receive access to Photomator for Mac. However, as the two apps were designed to work together and complement each other in design and photography workflows, for a limited time, we're offering Photomator for Mac with a 30% discount to all Pixelmator Pro users. To learn more about the offer, visit the official Photomator page on the App Store.

Which RAW formats does Photomator support?

Photomator features full support for RAW images from over 750 cameras including compressed Fujifilm RAWs. If your camera is relatively new and is not yet supported by Apple, support will most likely be added in future updates and Photomator will be able to take advantage of it automatically. You can also let us know which camera models you’d like Photomator to support by filling out this form and sharing a sample RAW file with us. This way, we can work on adding support for more cameras in the future.

How do I get started with Photomator?

If you're new to Photomator, you can visit the Photomator User Guide to learn more about the tools and features available in the app. Also, be sure to check out the illustrated tutorials in the Tips section on iPhone and iPad, or choose Help > Tips for Photomator on Mac. If you still have questions, feel free to ask them on the Pixelmator Community forum.