How to reset Pixelmator Pro

Reset Pixelmator Pro presets and related preferences

You may want to perform a reset of your Pixelmator Pro presets in cases where you're experiencing unexpected behavior with the default presets or preset library (e.g. missing default presets). A reset of your Pixelmator Pro preset preferences can instead help in cases where you're experiencing other preferences-related issues with Pixelmator Pro or the Pixelmator Pro Photos extension. You may also want to send your Pixelmator Pro basic preference files to us for troubleshooting purposes.

If you'd like to perform the reset, follow the steps below.

If you’d like to perform a full reset of Pixelmator Pro, make sure to also reset your Pixelmator Pro tool settings, cache, and document data.

Manually reset your Pixelmator Pro presets and/or related preferences

1

Quit Pixelmator Pro (Pixelmator > Quit Pixelmator Pro).

2

Open the Finder and choose Go > Go to Folder. Paste the following path: ~/Library/Group Containers

3

Inside the Group Containers directory, find the folder called '4R6749AYRE.com.pixelmator'.

4

Deleting the entire 4R6749AYRE.com.pixelmator folder from the Group Containers directory performs a full reset of both your Pixelmator Pro presets and basic preferences. If you only wish to reset one or the other, enter the Library folder inside 4R6749AYRE.com.pixelmator and follow the steps below:

• In order to manually reset your Pixelmator Pro preset-related preferences, locate the folders named 'Preferences' and delete it.

• In order to manually reset your Pixelmator Pro presets, locate the folder named 'Application Support' and delete it.

Resetting the Pixelmator Pro presets will delete all your custom brushes, shapes and other custom presets. In order to preserve them, you'll need to use Pixelmator Pro to export them to your device before performing the reset, and re-import them afterward.

Reset Pixelmator Pro tool settings, cache, and document data

You may want to perform a reset of your Pixelmator Pro preferences in cases where you're experiencing certain issues such as freezes, hangs, or other unusual behavior within Pixelmator Pro. You may also want to send your Pixelmator Pro preference files to us for troubleshooting purposes.

If you’d like to perform a full reset of Pixelmator Pro, make sure to also reset your Pixelmator Pro preset data and related preferences.

Automatically reset Pixelmator Pro tool settings, cache, and document data.

You can perform the reset automatically by running this command flag in Terminal:

rm -rf ~/Library/Containers/com.pixelmatorteam.pixelmator.x*

Make sure you quit Pixelmator Pro before running the Terminal flag for the changes to take effect.

Manually reset Pixelmator Pro tool settings, cache, and document data

If you'd instead like to perform the reset manually, follow the steps below:

1. Quit Pixelmator Pro (Pixelmator Pro > Quit Pixelmator Pro).

2. Open the Finder and choose Go > Go to Folder. Paste the following path: ~/Library/Containers

3. Locate all folders named 'Pixelmator Pro'.

4. Delete them.