Email us if you have a critical issue

Topic locked
Ausra

Posts: 1429

4 years ago

Hi everyone!

Please note that this is not an official support channel, and if you have a critical issue or bugs, you should e-mail Pixelmator.

If you have any questions about using Pixelmator, email us at support@pixelmator.com

For bug reports, performance issues, or anything else you think is not working as it should, email us at bugs@pixelmator.com

In order to help us solve the issue even faster, we would appreciate it if you would provide us with your Mac’s specifications, your OS X and Pixelmator versions, and a step-by-step guide on how to reproduce the issue. Details about how to get this information are explained here:

viewtopic.php?f=5&t=5686

We track all emailed issues, so you can expect our response within 24 hours.

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