Please note that this is not an official support channel, and if you have a critical issue or bugs, you should e-mail Pixelmator.
If you have any questions about using Pixelmator, email us at firstname.lastname@example.org
For bug reports, performance issues, or anything else you think is not working as it should, email us at email@example.com
In order to help us solve the issue even faster, we would appreciate it if you would provide us with your Mac’s specifications, your OS X and Pixelmator versions, and a step-by-step guide on how to reproduce the issue. Details about how to get this information are explained here:
We track all emailed issues, so you can expect our response within 24 hours.