Screen randomly goes black

dnalette

Posts: 2

7 months ago

Sometimes when I am editing an image, the entire background will go completely black. The text on top of it will change to black as well.

The only way I have found to fix this is to restart Pixelmator or restart my computer. I am running version 3.6. Any ideas on how to fix this? It really makes editing images difficult at times.
Sebastiaan

Posts: 3517

7 months ago

Moving this to the bugs forum.
Could you mail the team at support@pixelmator.com with your mac specs and OS X version? Thanks!
dnalette

Posts: 2

7 months ago

Thank you Sebastiaan. I have sent them over.
joemunns

Posts: 2

3 months ago

I'm having this problem too - I can edit for a few minutes then the screen goes black - restarting is the only way to fix. I have uninstalled and reinstalled Pixelmator but still the same problem...attached a screenshot of my mac spec
Image
Sebastiaan

Posts: 3517

3 months ago

Hi Joemunns. Does the entire screen of your MacBook go black? Or just the background of Pixelmator's document window?
joemunns

Posts: 2

3 months ago

Hi Sebastian,

Just the background of the Pixelmator window

Joe
Piroo

Posts: 1

2 months ago

Same problem here.
Background Pixelmator window black.
Can select objects but all black.
Not a huge file. Two layers.

OSX 10.11.6
2,8 Ghz Intel Core 2 Duo
6GB RAM

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