Email us if you have a critical issue

Hi everyone! Please note that this is not an official support channel, and if you have a critical issue or bugs, you should e-mail Pixelmator. If yo

0 5 years ago
Having issues? Check this first.

Hi everyone! Let’s face it. No one has ever built an app without any bugs in it. We thought we should update you guys on what hasn’t been working

1 1 year ago
Further improvements on 2011 Mac computers (Intel HD 3000)

We've just released Pixelmator 3.4.3. This update includes some improvements for stability issues with Pixelmator on certain 2011 Macs that have Intel

0 1 year ago
Tips on how to report an issue

Hi, everyone! First, make sure that both Pixelmator and your Mac OS X are up to date. Most issues can be solved just by doing that! Reporting a bug

1 1 year ago
Click To Enter Text - Not So Simple

Select Text tool, it says Click To Enter Text. I click and see the new Text layer has been added and can see the bounding box. So I start typing. Nope

0 3 days ago
Quick Selection in OSX High Sierra does not work

Quick selection tool in Pixelmator 3.6 and in Osx high sierra10.13 (17A365) does not work. The selection mask appears in the bottom of the image ins

5 4 weeks ago
Trim Canvas Doesn't Work

I have used this feature many times, but it stopped working. I tested it with one layer only. I selected a section on the top, deleted it and used tri

4 4 weeks ago
I created a bootcamp partition - Pixelmator now corrupted

Old files now incomplete. Can't select an object on the canvas, only in the layers box. I tried uninstalling and reinstalling, but the issue persist.

1 5 weeks ago
Problems with Photo App

Hello, I have a recent iMac with installed Sierra 10.12.6 Pixelmator 3.6, bought yesterday, does not allow me to use the Retouch extension in the Phot

4 6 weeks ago
Unable to edit - Pixelmator Retouch Extension

I cannot edit with the extension in Photos. I get this error: Any suggestions? http://dx54ed3r88ipb.cloudfront.net/upload/pixelmator.2.jpg

22 7 weeks ago
Change color doesn't work for black or white pixels

I have an image with only black and white pixels. It will remain that way forever, because Replace Colour doesn't work for pixels of either of those c

4 1 month ago
Transparent/Alpha pixels set to black when saving a PNG

Occasionally when saving a PNG with transparency/alpha pixels, the pixels that have less than 1.0f alpha will be set to black when saving. It happen

6 1 month ago
Slightly blurry images when exporting

Pixelmator is a great piece of software and I continue to be amazed by how many quality features you get for such a good price. My current version is

9 1 month ago
Crop handles not always working

Often when I try to refine a crop by dragging crop handles, the whole crop area moves instead, even if I have the command key pressed. Has anyone else

0 1 month ago
Trim canvas disables fill color on shapes

macOS Sierra 10.12.6 MacBook Pro 13" 12,1 (early 2015) 2560 x 1600 Retina Intel Iris 6100 8GB RAM Pixelmator 3.6 Cordillera (61103) 1. Create a new i

0 1 month ago
Blurry pictures and strange size difference

Hello, This is happening to me for a while now, and is extremely annoying since I need to create logos and other graphics for web use. I am going to

1 2 months ago
Issue when using color adjustment tool

I am trying to adjust a picture for CMYK print using the color adjustment tools, but when any of the adjustments are applied the image is generated wi

0 2 months ago
Zooming creatie canvas AroundMe picture

When editing A picture and zooming in, after editing and zooming out unaspected canvas is added around the picture! on iPad Pro 9.7

3 3 months ago
Tools don't work & tool bar all red

Hi I've been tearing my hair out tonight trying to work out why my brush won't paint. Other tools doing odd things too. Paste not working properly et

1 3 months ago
User guide

When i want to download the Userguide and open it in iBooks on my iPad pro 9.7 nothing happens.

1 3 months ago
Color Selection Tool Not Working on Per-Pixel Basis

These are the selections I get when choosing the pink areas. The selected area seems completely random. Version 3.6.http://dx54ed3r88ipb.cloudfront.ne

1 3 months ago
Opening a PSD, 70 layers becomes 4?

When I try to open up a PSD, the around 70 layers becomes 4. I know they can be opened by pixelmator, as I coloured them on the app! It's just that on

0 4 months ago
Screen randomly goes black

Sometimes when I am editing an image, the entire background will go completely black. The text on top of it will change to black as well. The only wa

6 4 months ago
solid shape appears unfilled at 62x62 and smaller

A filled shape appears unfilled if I resize the image down to 62x62 down to 45x45. If it is smaller (44x44) or larger (63x63) it appears filled. I hav

0 4 months ago
save as psd

I would like Pixelmator to "Save" (not export) in different image types, it would be great if it could save in the type that you first saved it in. So

24 6 months ago
Corner Pixels Of Image Desaturated?

When I create a new image - say for example 500 x 500 pixels - then fill in the layer with a colour, I notice that 3 corners pixels are not being colo

2 6 months ago
Can't scroll past the edges of an image

Hello Pixelmator Team, First, let me say I love your App. Have been using it a while now. As I see though, there is still the bug, where you can't s

1 8 months ago
Text won't appear when opening a PSD

Text won't appear in any PSD that I open in pixelmator.

1 9 months ago
Editing the text of an existing text object hides rulers.

If I hit command-R to show rulers, and then double click a text object so that I get a cursor, the Rulers vanishes. They do reappear when I hit comman

1 9 months ago
Shape delete bug

Hello! The bug: 1) Create composite shape with "union" mode. 2) Click out of canvas (for selection loss) and select shape again (selection of compos

0 9 months ago
3.6 Crashes consistently when attempting Import Brush

http://dx54ed3r88ipb.cloudfront.net/upload/Screen%20Shot%202017-01-11%20at%208.51.48%20PM.pnghttp://dx54ed3r88ipb.cloudfront.net/upload/Screen%20Shot%

1 9 months ago
Nef files

Hi I'm trying to open a Nikon raw file .nef ( taken direct from the camera using the camera connection kit) but when I import the image this is all pi

4 9 months ago
Guides not accurate when "Gridline every" is set to Percent.

Bug when dragging a layer/object around with gridlines turned on and set to Percent. Details: (1) Open a PNG file in Pixelmator (mine is a screenshot

1 10 months ago
Files saved as PXM increase in size after *deleting* layers

Hi all, I've been editing several iterations of a photo with 9 layers and noticed something funny after I deleted two of the layers—the file size a

0 10 months ago
Background rendering error for tool palette

The background of the tool palette will occasionally get separated from the foreground. Version 3.6 Cordillera (61103) macOS Version 10.12.2 (16C67)

0 10 months ago
Fill layer with white; Pixelmator can't "decide" what to do

I opened a PDF with Pix, which displayed my art on a transparent layer. Fine. I make a new layer intending to fill with White. Grabbed the Fill too, m

0 10 months ago
Ruler with custom origin > info bar x/y coord incorrect

Bug: If you adjust the ruler's origin point on the screen, the X / Y values on the Info Bar do not reflect this custom origin. Feature Request: On th

2 10 months ago
open jpg, add layers, save will make it be a jpg =(

Quite often I open a jpg file directly in Pixelmator and add layers. When I File > Save the file, the layers are gone. The problem is, it remains

1 11 months ago
Open jpeg - image displays as empty checkerboard

Since I upgraded to MacOs Sierra many of my Jpeg images are failing to display in Pixelmator. You can open the file, but all you see is an empty check

12 11 months ago
How do I show all photos in Photo Browser?

I have an ongoing problem where not all of my photos that are in iPhoto (now Photos) show up in the Photo Browser. It loves giving me my photos taken

7 11 months ago
Shape gradient bug

I'm unable to apply a gradient on a shape. It always look "empty". If I click on the shadow checkbox, it fills the shape with a gray backdrop. When

2 1 year ago
The document could not be exported... the file doesn't exist

Today I have got this message: The document "filename.xm" could not be exported as "filename.pdf". The file doesn't exist. Can anyone help me with

1 1 year ago
Alt+Image_Resize Isn't Pixel-Perfect Anymore

The original solution:http://support.pixelmator.com/viewtopic.php?f=3&t=8329 I was using this, and I need it for my work, but after the last upda

1 1 year ago

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