Email us if you have a critical issue

Hi everyone! Please note that this is not an official support channel, and if you have a critical issue or bugs, you should e-mail Pixelmator. If yo

0 1 year ago
Having issues? Tips how to report an issue.

Hi, everyone! First, make sure that both Pixelmator and your Mac OS X are up to date. Most issues can be solved just by doing that! Reporting a bug

0 3 years ago
Crashing/freezing and straigtening

Frequently freezes and/or crashes. Also, can't straighten using two fingers. Reacts as if I'm trying to crop. Using iPad 4. Love the app and I assume

4 7 hours ago
Weird screencast in opening psd files

Hi Folks -- I've just downloaded a trial version of pixelmator 3.2 to use along with lightroom 5. Unfortunately opening a lightroom created psd file h

0 1 day ago
Changing layers visibility is so slow

i have 16 layers image. file size is 200 MB. picture size is 2174x3784. i have iMac i7 3.4GHz and 16 GB RAM. my one layer is visible. i turn others of

8 3 days ago
program keeps freezing/has a big delay

I keep experiencing a large stall in actions when trying to use the paint brush in pixelmator. Every time I try to paint the program delays and won't

1 1 week ago
Save bug

I seem to have a bug with at least Pixelmator, if not OS X in general, with saving new documents. In short, if I create a new document and make some a

1 1 week ago
Pixelmator on iPad

Well. First of all. I'm so glad to have it on my ipad now. I'm a designer and art director and i'm already using it as an alternative to photoshop sin

1 1 week ago
Small typo on iPad website

Just a heads up; on the section that details the repair tool, you have listed (iPad Air or layer). No a big deal, but thought you should know.

0 1 week ago
Weird lines in canvas (see image)

I often get this lines in my canvas, they are really annoying. i am no expert but i think this cualifys as a BIG problem i am using the new mac pro,

1 2 weeks ago
Yosemite issues

Hi. I'm part of the public beta test for Yosemite. Pixelmator is having issues with the new OS. Any attempt to make any type of color adjustment or ap

10 2 weeks ago
Painting and colour problems on Mavericks

To be honest I'm running a Hackintosh (legally purchased Pixelmator) so it may be something to do with that. My graphics card is an NVidia GTX 560Ti.

32 3 weeks ago
Random lines appearing

I've been getting these random vertical lines coming from out of no where. Usually they disappear if i move the image around, but it's kinda weird tha

1 3 weeks ago
Pixelmator 3.0 creates pixelated havoc that spills to the Fi

Hi, Just updated to Pixelmator 3.0 . After having created a new file, I loaded a png image into it and started working. Several operations later - no

79 6 weeks ago
Hotkeys with non-English keyboard layouts

Hi, the keyboard hotkeys do not work when I choose Russian keyboard layout. I have to make sure that English layout is on each time I want to use a h

1 7 weeks ago
Export Change the Pixels-per-inch

I believe this is a bug. I do a lot of image work, and use pixelmator a lot, and really appreciate the great app you guys created. One thing I notic

1 1 month ago
Document Corner Color Dyslexia - Doc Corner Selection Flaw

Unlike prior versions, Pixelmator 3 handles selections across a document differently, treating the corners of the document as if they were slightly di

3 1 month ago
Pixelmator can't interface with Finder

Guys, I searched through the forums but it looks there's nothing about it. Honestly, I don't even know if it's a bug since a while ago everything work

0 1 month ago
Image size showing wrong values

I have noticed this both on images I have in the clip board (and wanting to make a new doc in Pix, then to paste said image into that new doc) or tryi

3 1 month ago
Fill with color leaves corners unfilled.

When I fill a layer with a color, all 4 corners are left un-filled with that color. When I zoom in on the corners, it's as though there's an invisible

1 1 month ago
Can't zoom with zoom slider

http://dx54ed3r88ipb.cloudfront.net/upload/pixmat.gif As you can see I cannot use the slider to zoom. This is on the latest version of pixelmator

5 1 month ago
version 3.2.1 Aperture External Editor, can't save directly

when I updated to 3.2.1, I set Pixelmator to be Aperture External Editor, selected one photo, secondary click- use pixelmator to edit when finish edit

1 1 month ago
3.2 exports large images as pure white

I am trying to export a 28,000 x 9,500 pixel image as either png or jpeg and all reduce my rich image to a placard of purest white. I am on Mavericks

4 1 month ago
Sandstone 3.2.1 (40902) Auto saves

Hi 1. I upgraded Pixelmator this morning. 2. I rebooted. 3. Opened an image, filled a background, didn't want to keep the changes 4. Not prompted to

1 1 month ago
Bug in "Affine tile" effect, seems to deform image?

Using "Affine tile" effect (0° angle, 100% scale and strech, 0% skew) on a 48x48 strip pattern png, and somehow it seems that pixelmator is not "just"

7 1 month ago
Effects create pixel chaos

Many of the effects bug out and create a pixelated mess! This has happened at random and on several files, on a regular basis. I am up-to-date on Pixe

2 1 month ago
Eraser tool with Intuos5

When using the Intuos5 and the eraser tool set to 'Pencil' on the lowest brush size (which I'm using to clear an individual pixel on the canvas). The

9 1 month ago
Panels remain hidden after Show Desktop gesture + focus

Using Pixelmator 3.2 Build 40509 on OS X 10.9.4 - Edit a picture with several panels open - Perform Show Desktop gesture - Take any action that makes

1 1 month ago
Startup disk is almost full

Pixelmator sometimes says “Your startup disk is almost full” (http://s.electerious.com/Pixelmator-20111208-110527.png" rel="nofollow" target="_bla

34 1 month ago
Can't export...at all

Hi! I tried searching for a thread on this topic, but didn't quite find anything. Also,I've followed the Support advice & I have the most up-to-da

3 1 month ago
Pixel Art Bug

When I make pixel art on a transparent layer with the default white background layer under it this will happen occasionally: http://dx54ed3r88ipb.clo

5 1 month ago
Unexpected behaviour (bug?) when saving files

MacBook Pro Retina 15” mid-2014, OS X 10.9.5 (13F24) Pixelmator 3.2 Sandstone (40509) Consider the following behaviour: 1. I open an image file (

1 1 month ago
Aux windows became invisible if drag and drop from safari

I have Pixelmator icon in dock. When I drag some image from Safari and drop it to Pixelmator icon in dock, I see only main window. All other auxiliary

2 1 month ago
Automatically replacing missing fonts when opening a PSD

It should be regarded as a bug to automatically replace a font choice with another font (Lucida Grande) when opening a PSD that contains fonts that ar

1 2 months ago
Show Hide Guides Shortcut Not Functioning

Hello PM Team, I wanted to point out that the shortcut for Showing/Hiding guide lines is not functioning (Command, Option, ;) Just as you might expec

1 2 months ago
Gamma Error in Picture Scaling

Pixelmator 3.2 Sandstone on Mac OS X 10.9.4 There is a slight error in picture scaling caused (I believe) by simply averaging the pixel values rather

1 2 months ago
Icons for the Export Dialogue missing in Yosemite Beta 2

A small one: http://dx54ed3r88ipb.cloudfront.net/upload/Bildschirmfoto%202014-08-22%20um%2001.45.18.png I'm running: iMac late 2013 3,5 GHz Intel

2 2 months ago
Clone Stamp Tool Will not refresh

Clicking on the clone stamp tool button in the micro menu bar doesn't clear the last selection

1 2 months ago
Bug or Feature?

OK, I confess it: I am too lazy to try to find an earlier report of this 'bug/feature'. I had an image consisting of some big black outline text on a

1 2 months ago
Rulers look crappy on my Retina MacBook Pro

Hi Team, I just noticed that the rulers look really crappy on my 15" Retina MacBook Pro. Everything else is really sharp and looks beautiful except

2 2 months ago
Still getting "Your Startup Disk is almost full" messages

I still get these messages on my Macpro. I have 65GB of free space on my disk, I am running the latest version of Pixelmator from the Apple Store, 3.1 (

14 2 months ago
Damaged image

I was Adjusting the Hue in an image and the resulted changes was pixelated. I have seen this using several tools/ http://dx54ed3r88ipb.cloudfront.net/

3 3 months ago
Mavericks freeze

Since I upgraded to Mavericks I've experienced a weird kind of freeze. The mouse cursor is alive but the Mac doesn't respond to any input from it or

9 3 months ago
Large .pxm files

When opening a 28 mb .nef (RAW) file and saving to .pxm without editing results in a 361 mb .pxm file. The increase in file size seems way to big. I'

1 3 months ago
GPU bug still present w/ Pixelmator even with NVIDIA driver

Hi Pixelmator. Month ago you stated that because Apple has a bug in the NVIDA hardware driver in OS X Mavericks Pixelmator cannot run well. Now I ins

8 3 months ago
2-node gradients have dark band in middle

in a 2-node gradient, you'd think the tonality would be smooth from one color to the other, but I find in Pixelmator, 2-node gradients have a dark ban

4 3 months ago
copy and paste results in crash.

Using Pixelmator 3.2 Sandstone. I selected part of an image then copied it. I then pasted it onto another photo. I did some moving to position the

1 3 months ago
Tool cursor do not show when image is zoomed

The brush, for example, normally shows as a circle, the size of which can be increased or decreased. However, if the image is zoomed, the brush revert

1 3 months ago
PM will not load files previously saved to iCloud

"The document SomeFile.pxm could not be opened." Even though I've been opening this file successfully for weeks, PM will not load this or any other iC

1 3 months ago
Pixelmator crash on iMac

Sorry if this is something you might hear of and answer all the time: Crashing a lot - no software update. I have an older Pixelmator 1.6.7 my son is

1 3 months ago
Automator action > Fit Images > not working

I'm trying to use the Pixelmator action "Fit Images" in Automator and it appears not to work. My workflow is: Get Specified Finder Items (and then I

3 3 months ago

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