Email us if you have a critical issue

Hi everyone! Please note that this is not an official support channel, and if you have a critical issue or bugs, you should e-mail Pixelmator. If yo

0 1 year ago
Having issues? Tips how to report an issue.

Hi, everyone! First, make sure that both Pixelmator and your Mac OS X are up to date. Most issues can be solved just by doing that! Reporting a bug

0 3 years ago
Pixelmator 3.0 creates pixelated havoc that spills to the Fi

Hi, Just updated to Pixelmator 3.0 . After having created a new file, I loaded a png image into it and started working. Several operations later - no

39 16 hours ago
Version 3.0 FX problems

Hi, I am seeing quite a few problems with this version on my iMac (running OS X - 10.9): - If I apply any special effect such as: sharpen, auto enhanc

4 1 day ago
Still getting "Your Startup Disk is almost full" messages

I still get these messages on my Macpro. I have 65GB of free space on my disk, I am running the latest version of Pixelmator from the Apple Store, 3.1 (

8 1 day ago
Tools and Effects disappear

This issue was not fixed in vers 3.1 January 2014. Tools and effects still hide, particularly when dragging an image from a web page. Cheers, John. h

5 3 days ago
direction arrow key misinterpreted by Pixelmator

To reproduce: 1. Create new document 2. select Text tool 3. click inside document to create "Text" object 4. double-click inside Text object to select

1 1 week ago
Slow to create new canvas

Ever since 3.0, pixelmator can take up to 60 seconds to create a new file canvas... Pre version 3, I would select file new, and instantly see a new ca

7 1 week ago
Mavericks freeze

Since I upgraded to Mavericks I've experienced a weird kind of freeze. The mouse cursor is alive but the Mac doesn't respond to any input from it or

5 2 weeks ago
The file "foo.pxm" couldn't be opened.

Hi, I'm getting an increasingly annoying error with Pixelmator. I've been using Pixelmator for a new web project recently, so I'm creating images and

14 2 weeks ago
Bug in user interface and documentation

So here comes the Old Fool bumbling along the Pixelmator Path. "Gollee gee whillikers!" he says. "Ah'd shore like to mess with a few little picksels h

0 3 weeks ago
Vanishing Marquee Selection

Step 1. Select a Marquee Tool, either rectangular or elliptical Step 2. Quit Pixelmator Step 3. Open Pixelmator and open a file Step 4. Use a Marquee

10 3 weeks ago
Can't undo visibility of layers

When undoing, changes made in the visibility of separate layers (layer on/off) are not changed back.

0 4 weeks ago
Groups in layers auto expand on entry. Very annoying. Fix?

Hi all, I have multiple groups in an interface design I'm working on. To keep things organised I close all groups except the one I'm working on. When

2 4 weeks ago
PSD and fonts leading

OS X: 10.9.1 Pixelmator: 3.1 Image with info: http://pic4net.com/di-EYJD5M.png (bkp: http://yadi.sk/d/oatp8tDgLNMUh ) psd file: http://speedy.sh/8Sr

1 4 weeks ago
Document Corner Color Dyslexia - Doc Corner Selection Flaw

Unlike prior versions, Pixelmator 3 handles selections across a document differently, treating the corners of the document as if they were slightly di

2 5 weeks ago
Document has blank layers when opened

Okay, so I draw, right? And I wanted to try editing one of my drawings in Pixelmator (3.0) to see how it would turn out. I last edited this not a week

1 5 weeks ago
Color picking is wrong on retina displays

Hello, On retina displays color picker jumps through every other pixel, so only a quarter of all image pixels are available for picking. Please see

1 6 weeks ago
Will not save as portrait jpg

Very frustrating to find that any photo cropped to portrait format will only save as landscape if being converted to jpg. If saved as .pxm file then t

1 6 weeks ago
Copying Grouped Text Layers loses their Position

I have found that when I group text layers, when I copy and paste/duplicate them in the same .pxm file or another .pxm file they lose their original p

1 6 weeks ago
Export and Save issues

Hi, I've submitted this via email but thought I'd post here as well. Thanks in advance if anyone can shed some light on it. I'm finding that when I

9 6 weeks ago
Painting and colour problems on Mavericks

To be honest I'm running a Hackintosh (legally purchased Pixelmator) so it may be something to do with that. My graphics card is an NVidia GTX 560Ti.

22 6 weeks ago
Auto-Rotating Images When Saved

Sometimes when I edit an image in Pixelmator the image will be rotated after I save it. This won't show up in Pixelmator but when I open the file agai

11 6 weeks ago
Can not sign out

I try to sign out ,but i can not do it. I have done it 129 times before,and yes I did sign in. On this try it let me out. Whats up,why?

1 7 weeks ago
Multiple layer cause problem n the rendering

Hello, I am having problem to open a psd file with multiple layer in it, Many layer appear as grey line or boxes, Any idea? Thnaks

1 7 weeks ago
Layer window is gone

I use Pixelmator 3.1 Marble (40107). The layer window does not appear. I tried the "Show/Hide Layers" in the View menu (cmd+2), and to delete/install

2 1 month ago
Paint Bucket Fill Does Not Display Properly

Mac OS X 10.9.2, Pixelmator: 3.1 Paint Bucket fill results do not display properly.To see for yourself: 1) Create a new document. 2) Make sure the L

1 1 month ago
Lasso Tool "Jagged" instead of Freehand according to stylus

When I try to use Lasso Tool to select, the selection does not go according to my mouse OR wacom stylus. The edges appear jagged (more orthogonal forc

1 1 month ago
Automator action > Fit Images > not working

I'm trying to use the Pixelmator action "Fit Images" in Automator and it appears not to work. My workflow is: Get Specified Finder Items (and then I

1 1 month ago
X and Y Coordinates for the fist pixel are incoherent

This was reported previously. I upgraded today to version 3.0 and is still happening. viewtopic.php?f=5&t=8818&p=30612&hilit=x+coordinate

4 1 month ago
Defocus Off-center

Hey guys, So, I'm not entirely sure if this is a bug, but it definitely seems like a minor issue. The defocus effect is off-center, or each individua

4 1 month ago
Pixelmator does not stay on assigned Desktop in 10.9.1

I searched the forum and didn't see this posted. I can't imagine I'm the only user seeing this. I'm using 10.9.1 and Pixelmator 3.1 (40107) on a 200

1 1 month ago
LAYER SELECTION BUG - I can't select layers

I literally cannot select layers by clicking on them. I can change the selected layer through the layer bar, but as I can't freely click on whatever I

3 1 month ago
Pixelmator Changes Color when Exporting

Does anyone else find that when exporting an image the colour hue of the photo changes? The saturation and colour temperature both increase slightly.

57 1 month ago
Healing brush changes

I am doing a lot of photo retouches for an album I'm working on. I updated to OSX 10.9 recently and also updated pixelmator from an earlier version.

2 1 month ago
Export uses wrong directory

When I exported an image as PNG, I was prompted for the filename. The dialog showed the desktop, which was the directory from where I loaded the image

1 1 month ago
Tools Panels forget their positions Pixelmator 3.0 Mavericks

Hello, thank you for a great product, I'm working with a Macbook and a secondary 24" Monitor. I'm not sure if this is an Pixelmator 3 or Mavericks iss

9 1 month ago
Damaged image

I was Adjusting the Hue in an image and the resulted changes was pixelated. I have seen this using several tools/ http://dx54ed3r88ipb.cloudfront.net/

1 1 month ago
handles for gradients are not visible

When creating a line or a freeform, the handle for the gradients are not visible or workable. http://dx54ed3r88ipb.cloudfront.net/upload/px1.png

1 1 month ago
Shadow on masked layer

Applying a shadow to a masked layer does not work as expected. It seems Pixelmator only uses the layer's original transparency information for the sha

2 2 months ago
Pixelmator crashing repeatedly when resizing text box

Using OSX 10.9.1, and when I resize a text box the app crashes almost every time. It seems to be when when I have a non-standard font size (like 30) r

1 2 months ago
Various 3.0 bugs

Hi there, Love Pixelmator (3.0), used it in earnest the last few days for some website design. Some various bugs for you: - When switching users in

8 2 months ago
Cannot change opacity of color when using Paint Bucket Tool

When selecting a color to use with the Paint Bucket tool, the "Opacity" option disappears from the color picker, making it impossible to fill a region

4 2 months ago
Kaliedoscope preview different than rendered effect

I am using the new Marble version along with Mavericks 10.9.1 on a Macbook Pro 2.4 Ghz i7 w /8b RAM. Lately I have been using Pixelmator to generate

1 2 months ago
Issue with some fonts

I wanted to use a particular font called SF Aftershock Debris. When I click on Text and start to type, the box area cuts off the top and in some cases

2 2 months ago
File formats

I have Pixelmator 3.1 Marble, and I have unticked the box, so as (allegedly) not to open documents in pixelmator file format, but it stiil does it! I

2 2 months ago
Can't undo "Crop"

Hi. I create websites, so I often need to use "Crop" tool in Pixelmator. Everything was ok before the new Marble release. Now, when I crop part of the

2 2 months ago
Layers panel vanishes

I am having a strange issue with the Layers panel vanishing from the app. I try to access a number of previously saved PSD files (just for the preview

1 2 months ago
Printing is corrupt.

Hello guys, when I print a colour document (on either of two printers) the foot of the document doesn't complete, it simply prints a repeat line of th

6 2 months ago
Layers with Layer Styles disappear at many zoom levels

Description: - When zoomed out to less than 50% all layers with layer styles applied fail to render. They will appear briefly while you are editing a

1 2 months ago
Pixelmator 3.0 FX crashes when I try to open my documents

I am becoming increasingly frustrated with Pixelmator's refusal to open documents more than a couple of months old. I updated to version 3.0, hoping t

5 2 months ago

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