Email us if you have a critical issue

Hi everyone! Please note that this is not an official support channel, and if you have a critical issue or bugs, you should e-mail Pixelmator. If yo

0 1 year ago
Having issues? Tips how to report an issue.

Hi, everyone! First, make sure that both Pixelmator and your Mac OS X are up to date. Most issues can be solved just by doing that! Reporting a bug

0 3 years ago
Pixelmator 3.0 creates pixelated havoc that spills to the Fi

Hi, Just updated to Pixelmator 3.0 . After having created a new file, I loaded a png image into it and started working. Several operations later - no

77 11 hours ago
Export Change the Pixels-per-inch

I believe this is a bug. I do a lot of image work, and use pixelmator a lot, and really appreciate the great app you guys created. One thing I notic

1 2 days ago
Document Corner Color Dyslexia - Doc Corner Selection Flaw

Unlike prior versions, Pixelmator 3 handles selections across a document differently, treating the corners of the document as if they were slightly di

3 3 days ago
Pixelmator can't interface with Finder

Guys, I searched through the forums but it looks there's nothing about it. Honestly, I don't even know if it's a bug since a while ago everything work

0 1 week ago
Image size showing wrong values

I have noticed this both on images I have in the clip board (and wanting to make a new doc in Pix, then to paste said image into that new doc) or tryi

3 1 week ago
Fill with color leaves corners unfilled.

When I fill a layer with a color, all 4 corners are left un-filled with that color. When I zoom in on the corners, it's as though there's an invisible

1 1 week ago
Can't zoom with zoom slider

http://dx54ed3r88ipb.cloudfront.net/upload/pixmat.gif As you can see I cannot use the slider to zoom. This is on the latest version of pixelmator

5 2 weeks ago
version 3.2.1 Aperture External Editor, can't save directly

when I updated to 3.2.1, I set Pixelmator to be Aperture External Editor, selected one photo, secondary click- use pixelmator to edit when finish edit

1 2 weeks ago
3.2 exports large images as pure white

I am trying to export a 28,000 x 9,500 pixel image as either png or jpeg and all reduce my rich image to a placard of purest white. I am on Mavericks

4 2 weeks ago
Sandstone 3.2.1 (40902) Auto saves

Hi 1. I upgraded Pixelmator this morning. 2. I rebooted. 3. Opened an image, filled a background, didn't want to keep the changes 4. Not prompted to

1 3 weeks ago
Bug in "Affine tile" effect, seems to deform image?

Using "Affine tile" effect (0° angle, 100% scale and strech, 0% skew) on a 48x48 strip pattern png, and somehow it seems that pixelmator is not "just"

7 4 weeks ago
Painting and colour problems on Mavericks

To be honest I'm running a Hackintosh (legally purchased Pixelmator) so it may be something to do with that. My graphics card is an NVidia GTX 560Ti.

31 4 weeks ago
Effects create pixel chaos

Many of the effects bug out and create a pixelated mess! This has happened at random and on several files, on a regular basis. I am up-to-date on Pixe

2 5 weeks ago
Yosemite issues

Hi. I'm part of the public beta test for Yosemite. Pixelmator is having issues with the new OS. Any attempt to make any type of color adjustment or ap

3 5 weeks ago
Eraser tool with Intuos5

When using the Intuos5 and the eraser tool set to 'Pencil' on the lowest brush size (which I'm using to clear an individual pixel on the canvas). The

9 5 weeks ago
Panels remain hidden after Show Desktop gesture + focus

Using Pixelmator 3.2 Build 40509 on OS X 10.9.4 - Edit a picture with several panels open - Perform Show Desktop gesture - Take any action that makes

1 5 weeks ago
Startup disk is almost full

Pixelmator sometimes says “Your startup disk is almost full” (http://s.electerious.com/Pixelmator-20111208-110527.png" rel="nofollow" target="_bla

34 6 weeks ago
Can't export...at all

Hi! I tried searching for a thread on this topic, but didn't quite find anything. Also,I've followed the Support advice & I have the most up-to-da

3 6 weeks ago
Pixel Art Bug

When I make pixel art on a transparent layer with the default white background layer under it this will happen occasionally: http://dx54ed3r88ipb.clo

5 6 weeks ago
Unexpected behaviour (bug?) when saving files

MacBook Pro Retina 15” mid-2014, OS X 10.9.5 (13F24) Pixelmator 3.2 Sandstone (40509) Consider the following behaviour: 1. I open an image file (

1 6 weeks ago
Aux windows became invisible if drag and drop from safari

I have Pixelmator icon in dock. When I drag some image from Safari and drop it to Pixelmator icon in dock, I see only main window. All other auxiliary

2 7 weeks ago
Automatically replacing missing fonts when opening a PSD

It should be regarded as a bug to automatically replace a font choice with another font (Lucida Grande) when opening a PSD that contains fonts that ar

1 1 month ago
Show Hide Guides Shortcut Not Functioning

Hello PM Team, I wanted to point out that the shortcut for Showing/Hiding guide lines is not functioning (Command, Option, ;) Just as you might expec

1 1 month ago
Gamma Error in Picture Scaling

Pixelmator 3.2 Sandstone on Mac OS X 10.9.4 There is a slight error in picture scaling caused (I believe) by simply averaging the pixel values rather

1 1 month ago
Icons for the Export Dialogue missing in Yosemite Beta 2

A small one: http://dx54ed3r88ipb.cloudfront.net/upload/Bildschirmfoto%202014-08-22%20um%2001.45.18.png I'm running: iMac late 2013 3,5 GHz Intel

2 1 month ago
Clone Stamp Tool Will not refresh

Clicking on the clone stamp tool button in the micro menu bar doesn't clear the last selection

1 1 month ago
Bug or Feature?

OK, I confess it: I am too lazy to try to find an earlier report of this 'bug/feature'. I had an image consisting of some big black outline text on a

1 1 month ago
Rulers look crappy on my Retina MacBook Pro

Hi Team, I just noticed that the rulers look really crappy on my 15" Retina MacBook Pro. Everything else is really sharp and looks beautiful except

2 1 month ago
Still getting "Your Startup Disk is almost full" messages

I still get these messages on my Macpro. I have 65GB of free space on my disk, I am running the latest version of Pixelmator from the Apple Store, 3.1 (

14 1 month ago
Damaged image

I was Adjusting the Hue in an image and the resulted changes was pixelated. I have seen this using several tools/ http://dx54ed3r88ipb.cloudfront.net/

3 2 months ago
Mavericks freeze

Since I upgraded to Mavericks I've experienced a weird kind of freeze. The mouse cursor is alive but the Mac doesn't respond to any input from it or

9 2 months ago
Large .pxm files

When opening a 28 mb .nef (RAW) file and saving to .pxm without editing results in a 361 mb .pxm file. The increase in file size seems way to big. I'

1 2 months ago
GPU bug still present w/ Pixelmator even with NVIDIA driver

Hi Pixelmator. Month ago you stated that because Apple has a bug in the NVIDA hardware driver in OS X Mavericks Pixelmator cannot run well. Now I ins

8 2 months ago
2-node gradients have dark band in middle

in a 2-node gradient, you'd think the tonality would be smooth from one color to the other, but I find in Pixelmator, 2-node gradients have a dark ban

4 2 months ago
copy and paste results in crash.

Using Pixelmator 3.2 Sandstone. I selected part of an image then copied it. I then pasted it onto another photo. I did some moving to position the

1 2 months ago
Tool cursor do not show when image is zoomed

The brush, for example, normally shows as a circle, the size of which can be increased or decreased. However, if the image is zoomed, the brush revert

1 2 months ago
PM will not load files previously saved to iCloud

"The document SomeFile.pxm could not be opened." Even though I've been opening this file successfully for weeks, PM will not load this or any other iC

1 2 months ago
Pixelmator crash on iMac

Sorry if this is something you might hear of and answer all the time: Crashing a lot - no software update. I have an older Pixelmator 1.6.7 my son is

1 2 months ago
Automator action > Fit Images > not working

I'm trying to use the Pixelmator action "Fit Images" in Automator and it appears not to work. My workflow is: Get Specified Finder Items (and then I

3 2 months ago
Can't undo "Crop"

Hi. I create websites, so I often need to use "Crop" tool in Pixelmator. Everything was ok before the new Marble release. Now, when I crop part of the

4 2 months ago
Flickering file menu when opening iCloud

When starting pixelmator and selecting the iCloud files pixelmator switches back and fourth between iCloud. It stops flickering after a few seconds or

3 2 months ago
Pixelmator crashes when using a saved file

Hi, I'm having this weird problem that I desperately need you to help me with. I'm trying to open a Pixelmator file. The file opens fine however when

1 2 months ago
OSX Yosemite Brush Offset

Hi guys, I have OSX Yosemite, when I select the Brush, Pencil or any other tool it draws the color in the wrong place (X,Y) offset. How can I solve th

1 2 months ago
JPEG export randomly producing scrambled image

This only ever occurred to me once, but nevertheless I wasn't too happy about it. Doing a JPEG export with default options resulted in this: http://dx

1 2 months ago
Unintuitive behaviour in layers panel

Theres a bit of unintuitive behaviour in the layers panel that i'm hoping you could fix. When you option + click the visibility icon for a layer with

1 2 months ago
Crazy pixel when using any effect

I have this crazy issue when I apply any effects, like gaussian, etc.. This is the info: OSX 10.9.4 Nombre del modelo: iMac Identificador del modelo

2 2 months ago
Shapes - Scroll Through Them

So I downloaded a Pixelmator Shapes package with over 200+ shapes. What I find is that I can't scroll through them. I don't know about the rest of th

1 3 months ago
App translation

Hi, I'm using pixelmator in spanish but almost all tool tips are not translated to spanish... in fact they are not even in english, they are in french

1 3 months ago
Scrolling through layers problem in Layers window

As layers build up, I cannot access them by scrolling down the layers window. I have to continually group layers to get layers at the bottom of the li

4 3 months ago

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