Email us if you have a critical issue

Hi everyone! Please note that this is not an official support channel, and if you have a critical issue or bugs, you should e-mail Pixelmator. If yo

0 1 year ago
Having issues? Tips how to report an issue.

Hi, everyone! First, make sure that both Pixelmator and your Mac OS X are up to date. Most issues can be solved just by doing that! Reporting a bug

0 3 years ago
GPU bug still present w/ Pixelmator even with NVIDIA driver

Hi Pixelmator. Month ago you stated that because Apple has a bug in the NVIDA hardware driver in OS X Mavericks Pixelmator cannot run well. Now I ins

3 2 hours ago
Still getting "Your Startup Disk is almost full" messages

I still get these messages on my Macpro. I have 65GB of free space on my disk, I am running the latest version of Pixelmator from the Apple Store, 3.1 (

13 1 day ago
2-node gradients have dark band in middle

in a 2-node gradient, you'd think the tonality would be smooth from one color to the other, but I find in Pixelmator, 2-node gradients have a dark ban

4 1 day ago
Crash when trying to adjust control point of a straight line

When adjusting the control point of a straight vector line, Pixelmator will crash. STEPS: 1. Create a 60 x 60 pixel document. 2. Set the grid to 60

1 1 day ago
copy and paste results in crash.

Using Pixelmator 3.2 Sandstone. I selected part of an image then copied it. I then pasted it onto another photo. I did some moving to position the

1 3 days ago
Pixelmator 3.0 creates pixelated havoc that spills to the Fi

Hi, Just updated to Pixelmator 3.0 . After having created a new file, I loaded a png image into it and started working. Several operations later - no

62 1 week ago
Tool cursor do not show when image is zoomed

The brush, for example, normally shows as a circle, the size of which can be increased or decreased. However, if the image is zoomed, the brush revert

1 1 week ago
PM will not load files previously saved to iCloud

"The document SomeFile.pxm could not be opened." Even though I've been opening this file successfully for weeks, PM will not load this or any other iC

1 1 week ago
Pixelmator crash on iMac

Sorry if this is something you might hear of and answer all the time: Crashing a lot - no software update. I have an older Pixelmator 1.6.7 my son is

1 1 week ago
Automator action > Fit Images > not working

I'm trying to use the Pixelmator action "Fit Images" in Automator and it appears not to work. My workflow is: Get Specified Finder Items (and then I

3 1 week ago
Can't undo "Crop"

Hi. I create websites, so I often need to use "Crop" tool in Pixelmator. Everything was ok before the new Marble release. Now, when I crop part of the

4 2 weeks ago
Flickering file menu when opening iCloud

When starting pixelmator and selecting the iCloud files pixelmator switches back and fourth between iCloud. It stops flickering after a few seconds or

3 2 weeks ago
Pixelmator crashes when using a saved file

Hi, I'm having this weird problem that I desperately need you to help me with. I'm trying to open a Pixelmator file. The file opens fine however when

1 3 weeks ago
OSX Yosemite Brush Offset

Hi guys, I have OSX Yosemite, when I select the Brush, Pencil or any other tool it draws the color in the wrong place (X,Y) offset. How can I solve th

1 3 weeks ago
JPEG export randomly producing scrambled image

This only ever occurred to me once, but nevertheless I wasn't too happy about it. Doing a JPEG export with default options resulted in this: http://dx

1 3 weeks ago
Unintuitive behaviour in layers panel

Theres a bit of unintuitive behaviour in the layers panel that i'm hoping you could fix. When you option + click the visibility icon for a layer with

1 3 weeks ago
Crazy pixel when using any effect

I have this crazy issue when I apply any effects, like gaussian, etc.. This is the info: OSX 10.9.4 Nombre del modelo: iMac Identificador del modelo

2 4 weeks ago
Shapes - Scroll Through Them

So I downloaded a Pixelmator Shapes package with over 200+ shapes. What I find is that I can't scroll through them. I don't know about the rest of th

1 5 weeks ago
App translation

Hi, I'm using pixelmator in spanish but almost all tool tips are not translated to spanish... in fact they are not even in english, they are in french

1 6 weeks ago
Scrolling through layers problem in Layers window

As layers build up, I cannot access them by scrolling down the layers window. I have to continually group layers to get layers at the bottom of the li

4 6 weeks ago
effects browser is broken

I cannot get the effects browser to show in normal use of the machine. Simply hitting cmd-3 does nothing. When I finally found that I could reset the

1 6 weeks ago
3.2 exports large images as pure white

I am trying to export a 28,000 x 9,500 pixel image as either png or jpeg and all reduce my rich image to a placard of purest white. I am on Mavericks

1 6 weeks ago
text layers issue when exporting

Hi Made up a logo with several layers of text, looked great until I exported it as a jpeg , after export all the layers were out of line and moved fr

1 7 weeks ago
Not sure if these are bugs 3.2 sandstone

hi, not sure if these are bugs 1) speed, sometimes the software is rather sluggish 2) when selecting another desktop and then coming back to pixelma

1 7 weeks ago
[3.2] Crash on line shape anchor point operation

Hello, scenario: 1.Create new line shape 2.Modify existing or create new anchor point. 3. Crash MacBook Pro Retina, 15-inch, Early 2013 2,7 GHz Inte

1 7 weeks ago
Pixelmator speed

I have version 3.2 (build 40509) and I have noticed that, at times, it seems very slow when doing common tasks like de-selecting layers. This is not c

3 1 month ago
Version 3.0 FX problems

Hi, I am seeing quite a few problems with this version on my iMac (running OS X - 10.9): - If I apply any special effect such as: sharpen, auto enhanc

6 1 month ago
Script fonts being masked while in text edit mode

I am seeing an issue with fonts that have large swashes being masked while the text is still editable. When converted to a shape or pixels it renders

2 1 month ago
Erasor not working in Quick selection tool

I am running into what I think is a bug in the quick selection tool. When using the Brush tool in the quick selection mode my wacom pen works fine. an

1 1 month ago
Transparency doesn't work in gradients - Yosemite?

I'm running the Yosemite DP1 and using the trial version of Pixelmator. Most colour selection is very slow. And transparent gradients don't show any

1 1 month ago
Mavericks freeze

Since I upgraded to Mavericks I've experienced a weird kind of freeze. The mouse cursor is alive but the Mac doesn't respond to any input from it or

7 1 month ago
New/changed gradient but - sandstone

I can change an existing gradient and as I drag with the gradient tool, I see my new gradient filling the document, but after I let go, the gradient s

2 1 month ago
Bug in "Affine tile" effect, seems to deform image?

Using "Affine tile" effect (0° angle, 100% scale and strech, 0% skew) on a 48x48 strip pattern png, and somehow it seems that pixelmator is not "just"

4 1 month ago
Palettes disappearing

Often I lose palettes. especially Tool Palette I don't know exactly when it happens. Perhaps after Mission Control. There is no way to get it back ot

4 1 month ago
Resize Bug?

I find that if change the resolution and the image size and then hit 'OK' the image is cropped instead of being resized. If I do the two separately, t

1 1 month ago
Eraser tool with Intuos5

When using the Intuos5 and the eraser tool set to 'Pencil' on the lowest brush size (which I'm using to clear an individual pixel on the canvas). The

3 1 month ago
Defocus Off-center

Hey guys, So, I'm not entirely sure if this is a bug, but it definitely seems like a minor issue. The defocus effect is off-center, or each individua

10 1 month ago

Pixelmator keeps crashing. It happens so often, that i can't finish a simple 5 minute graphic. Help!

7 1 month ago
3.2: Zooming out with Cmd -

Hi, first thanks for the great update (especially lock layers!) When I use Cmd - to zoom out, sometimes the app simply does not respond (like I didn'

1 1 month ago
Filter browser search not work

When i try to search in the filter browser sometimes not work just do the function which has the same key. Eg if i hit D - cursor seems active in the

1 1 month ago
PDF converted to 72 DPI on opening

It appears Pixelmator doesn't recognize the resolution of PDF files it writes. When opening, it will convert the image to 72 DPI instead of opening it

5 1 month ago
Images appear at half size

I must be doing something wrong because everything in Pixelmator shows at 2x. Here's a screenshot with the same image in Pixelmator and showing in a w

4 1 month ago
Changing layers visibility is so slow

i have 16 layers image. file size is 200 MB. picture size is 2174x3784. i have iMac i7 3.4GHz and 16 GB RAM. my one layer is visible. i turn others of

7 1 month ago
16 bit support for JPEG 2000 export

I just upgraded (from 1.6.7!) for the 16-bit depth support. It's great… but I can't seem to export JPEG 2000 format in 16 bit depth. There are worka

1 1 month ago
Convert to shape from layers palette

First off: congratulations on the new release, it's superb! I found a small bug: you can't choose 'convert into shape' from the layers palette, it's g

4 2 months ago
Painting and colour problems on Mavericks

To be honest I'm running a Hackintosh (legally purchased Pixelmator) so it may be something to do with that. My graphics card is an NVidia GTX 560Ti.

28 2 months ago
Shape slider floats above export sheet

If you have a shape selected, you see a little window with a slider for how many points the shape should have. If you export the document while the s

0 2 months ago
Can't undo removing a point from vector shape

Reproduce with: - draw a shape with Freeform Pen Tool; - double click it; - remove a point; - press Cmd + Z. Expected result: - bring the deleted poi

1 2 months ago
Tools and Effects disappear

This issue was not fixed in vers 3.1 January 2014. Tools and effects still hide, particularly when dragging an image from a web page. Cheers, John. h

9 2 months ago

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