Email us if you have a critical issue

Hi everyone! Please note that this is not an official support channel, and if you have a critical issue or bugs, you should e-mail Pixelmator. If yo

0 2 years ago
Having issues? Tips how to report an issue.

Hi, everyone! First, make sure that both Pixelmator and your Mac OS X are up to date. Most issues can be solved just by doing that! Reporting a bug

0 4 years ago
Raw to Jpg 72 dpi

I've noticed when I save or export images from RAW they are all crunched to 72dpi. I can't find a setting that would change this.

1 1 day ago
all layer functions running too slow

After upgrading to OSX Yosemite, my pixelmator became a nightmare, I can open iamges but when I change some feature or layer selection is too slow and

18 2 days ago
Unable to Export files

Hi everyone, This is my first post! As a Pixelmator user, I like it's friendly user interface and workability, but I think there's something here to

1 1 week ago
Quadratic Cropping is one Pixel false

Hi there, I already posted this Bug three years ago, but even my Account has gone away, but the bug is still there: If I want to make a quadratic Cro

2 2 weeks ago
Magic Eraser tool not working

Help - I have lost the magic eraser functionality in the middle of a project - clicking on a image with it does nothing. I have updated Pixelmator and

1 2 weeks ago
changing undo levels

hello, it seems that everytime I merge layers, the undo doesn't "work". Meaning, I can only undo up to the merging of layers . is this correct? can

1 2 weeks ago
Bug gradient

Hello, I have an issue with the window of degrade. I can not add more than 3 lines and it takes my last gradient in the window. Bye http://dx54ed3r

1 2 weeks ago
pxm image in iCloud becomes 3 folders of work files

My .pxm image(s) (stored in iCloud), overnight, were replaced by and became the parent(s) of three folders... document, layers, and QuickLook. The doc

2 2 weeks ago
Export and Save issues

Hi, I've submitted this via email but thought I'd post here as well. Thanks in advance if anyone can shed some light on it. I'm finding that when I

23 4 weeks ago
Can't see transform handles.

Hi there, I can't see transform handles when I'm using the free transform tool. I don't know if this is a bug or if I can change the settings on Pix

3 6 weeks ago
Fill with color leaves corners unfilled.

When I fill a layer with a color, all 4 corners are left un-filled with that color. When I zoom in on the corners, it's as though there's an invisible

3 6 weeks ago
Can't save when Picasa is installed

I installed Picasa a couple days ago and haven't been able to save or export any images from Pixelmator since. Today I uninstalled Picasa and Pixelmat

3 1 month ago
Performance Slow Down after Trackpad Zoom

Noticed a definite slow down of performance. Seems to occur after zooming using my MacBook Pro's trackpad. Great feature but when I alter a colour, t

1 1 month ago
computer crashes every time pixelmator opens a file

Hi, I can create new files and save them but if I try to open those files or any previously created ones, the system hangs and after about five secon

3 1 month ago
Send Backward Bug

My laptop specs are posted at the bottom of this post. I am running: OS X 10.10.2 Pixelmator 3.3.1 Here is the setup: Group Layer <- can be

1 1 month ago
Pixelmator 3.3.1 and integrated graphics all black image.

Hi! I have an old MBP 15" from 2010 with a bad discrete graphics card. I run gfxCardStatus to prevent my machine to use the discrete card. Just now I

1 1 month ago
Marching Ants disappear

1To reproduce this bug: 1. Launch Pixelmator by double-clicking on a PNG image. 2. Use the magic wand tool to select an area in the image. 3. Note th

2 1 month ago
PXM file corrupted or not compatible with 3.3.1

I seem to have lost the ability to open a majority of my design files, when I open them it tells me they are corrupted or incompatible with 3.3.1....h

1 1 month ago
Recent files missing

Opened up Pixelmator today and found that several files I had worked on recently were no longer there. Everything gets stored in iCloud, never had a p

1 1 month ago
Image distortion after connecting a Thunderbolt Display

Running OS X 10.10.2 on an Early 2011 15" MBP Issue: Image becomes distorted when moving window from built in laptop display to the Thunderbolt Displ

1 1 month ago
Fonts substituting 'long s'

This problem just appeared recently: with some fonts, S's are converted to the old 'long s' and can't be fixed. If I type the phrase out in the same f

1 1 month ago
Trim after background removal

OS X Version: 10.10.2 Pixelmator Version: 3.3.1 (Trial) I decided to give Pixelmator a test run today re-doing something rather simple I had to do to

3 1 month ago
MBP 2011 and 3.3.1: not working with large images

Hello, i have a MBP 2011 Yosemite, 4GB,AMD Radeon HD 6490M 256MB,Intel HD Graphics 3000 384 MB and Pixelmator 3.3.1. I can't apply any of a filters :(

5 1 month ago
Cannot export as JPG

I have just downloaded the trial version to test it out and apparently I cannot export image as JPG. The error pops up The document "filename" could n

4 1 month ago
Various 3.0 bugs

Hi there, Love Pixelmator (3.0), used it in earnest the last few days for some website design. Some various bugs for you: - When switching users in

9 1 month ago
version 3.2.1 Aperture External Editor, can't save directly

when I updated to 3.2.1, I set Pixelmator to be Aperture External Editor, selected one photo, secondary click- use pixelmator to edit when finish edit

3 2 months ago
Automatically replacing missing fonts when opening a PSD

It should be regarded as a bug to automatically replace a font choice with another font (Lucida Grande) when opening a PSD that contains fonts that ar

3 2 months ago
Read only behavior is bad and lack of a writable bit ignored

Pixelmator should not let you modify read only files nor should it silently ignore such read only attributes and overwrite read only files on save. W

1 2 months ago
Download failure release 3.3.1

I am running os.10.10.1 and downloading Pixelmatr release 3.3.1 from the App store. I get the following message. Pixelmator failed to download. Try ag

1 2 months ago
Huge .psd file size

For a long time now I've been experiencing very large file sizes when saving .psd files. When comparing these to saving the files in Photoshop itself

1 2 months ago
Can't scroll all the way down..

When I have an image open, any image, and there's no blank space between the bottom of the canvas and the bottom of the preview window, I can't scroll

1 2 months ago
Pixelmator Desktop: Undo function performance

When you do a CTRL-Z on something in Pixelmator it's slow to the point of being absurd - sometimes 25/30 seconds of delay. I've seen this on two relat

1 2 months ago
Error when exporting: The file .pxm couldn’t be opened

Hi, using Pixelmator 3.3.1 with Yosemite, a workflow which used to work fine is now broken. The following workflow USED TO WORK: 1. Take picture wit

3 2 months ago
Hard to grab shape resize handle when using guides

Mac OS X 10.10 on Macbook Pro with Retina , Pixelmator 3.3 (build41105) To reproduce: 1. Create a guide 2. Create a shape with edge aligned to create

3 2 months ago
Icons cut off on some palettes

Portions of some palettes are cut off on the right side. Shapes and Gradients have this problem. Layers and Effects do not. This might be related to

1 2 months ago
Brush edges are pixelated, not soft

When I use the brush tool, it is super pixelated. There are no soft edges any more. Thanks for fixing. http://dx54ed3r88ipb.cloudfront.net/upload/Scre

2 3 months ago
Where is the rest of my tool bar?

I have Yosemite 10.10.1 and am running pixelmator 3.3.1 (Limestone) on my mac. I am missing features on my tool bar and would really like them back. h

2 3 months ago
OSX 10.10.2 - Empty Canvas,Tools,Effects

Hi there ! A few days ago , Apple had a update to Yosemite 10.10.2 , but since then, i have just a empty canvas (black), the Tools palette is also emp

5 3 months ago
Pixelmator 3.0 creates pixelated havoc that spills to the Fi

Hi, Just updated to Pixelmator 3.0 . After having created a new file, I loaded a png image into it and started working. Several operations later - no

88 3 months ago
Bug in "Affine tile" effect, seems to deform image?

Using "Affine tile" effect (0° angle, 100% scale and strech, 0% skew) on a 48x48 strip pattern png, and somehow it seems that pixelmator is not "just"

10 3 months ago
Weird lines in canvas (see image)

I often get this lines in my canvas, they are really annoying. i am no expert but i think this cualifys as a BIG problem i am using the new mac pro,

4 3 months ago
Brush size previews are too small on Retina iMac

Pixelmator chooses to display images at native 5K resolution, which is fine, but brush size previews (when dragging size slider) are non-retina-sized,

0 3 months ago
Zoom To Fit going a little too far.

If you open a picture (I have 'open documents in Pixelmator format' checked) Zoom'ing Out once makes a little border of black canvas all of the way ar

3 3 months ago
Various selection and copy/paste bugs

Hello, I'm having a couple of serious issues with Pixelmator 3.3 that are affecting me on a daily basis. MacBook Pro, 10.10.1. - Repeatable: If I 's

0 3 months ago
Shape and line issues.

Hello, I'm not sure if this is a bug or if i'm just missing something, but basically when I make a shape with the pen tool, and have lines going throu

2 3 months ago
Exports to PNG as empty

1. Open PSD with size about 115MB. 2. Save as Pixelmator document and close the app. 3. Open saved document with Pixelmator. 4. Make visible one of te

1 3 months ago
Painting Layer Issues

When painting, the brush will only paint BELOW the previous brushstroke and I can't for the life of me figure out why it suddenly began doing this or

3 3 months ago
FxFactory video effects appearing in effect browser

Pixelmator 3.03 Yosemite Final Cut pro Have Final cut pro video effects addoninstalled - FxFactory -http://fxfactory.com/ With jpg image open, many

3 3 months ago
Effects create pixel chaos

Many of the effects bug out and create a pixelated mess! This has happened at random and on several files, on a regular basis. I am up-to-date on Pixe

4 3 months ago

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